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Frequently asked questions

Answers on what Leyimed is, Boao Lecheng access, fees in RMB, and compliance. Not a hospital. Updated .

Medical-advice disclaimer: Leyimed does not provide medical advice, diagnosis, or prescribing. Process guidance is not a recommendation about your condition. Ask licensed clinicians at the receiving hospital.

What is Leyimed?

Leyimed is a supporting-care coordination platform for overseas visitors considering Lecheng medical tourism in China’s Boao Lecheng International Medical Tourism Pilot Zone. We help with policy orientation, document pre-check, scheduling coordination, airport pickup, and bilingual escort. We are not a hospital and do not provide clinical care. Operated by Hainan Leyitong Technology Co., Ltd., registered in the Lecheng Pilot Zone. Main overseas contact: +86-400-877-9996 (website form and WeChat as supplements).

What is the Boao Lecheng Pilot Zone, and who is overseas access for?

The Boao Lecheng International Medical Tourism Pilot Zone (Boao, Qionghai, Hainan, China) is a designated pilot area for international medical tourism and related licensed pathways. Overseas visitors exploring care there often need help with process, documents, language, and logistics. Leyimed supports journey coordination; eligibility for any clinical program is decided by the hospital. We do not claim every visitor or every drug/device pathway will apply to you.

How do overseas patients work with Leyimed step by step?

(1) Free consult via +86-400-877-9996 or the website form. (2) We outline supporting-care steps and a document checklist. (3) You approve a confirmation form listing Leyimed RMB fees and scope (subject to confirmation form). (4) We assist scheduling requests, travel-day pickup, and bilingual escort as agreed. (5) The hospital provides clinical care and medical billing. Appointment confirmation rests with the hospital; Leyimed does not guarantee a named specialist or guaranteed access.

What does Leyimed charge vs what hospitals charge—and what don’t you do?

Leyimed (RMB list prices): consult ¥0; basic full-cycle escort ¥298; remote video consult coordination ¥498; in-depth full-cycle escort ¥598; dedicated care manager ¥998. Final Leyimed amounts are subject to your confirmation form. Hospitals: registration, tests, drugs, and procedures are hospital fees billed separately at hospital rates. We do not diagnose, prescribe, guarantee specialist slots, collect or mark up medical fees, or act as a hospital. Absolute individual cure promises are not used; any published success or pathway metrics appear only with source and date.

What are the compliance and privacy boundaries?

Leyimed and its online tools explain process and policy only. We are not a hospital and not a substitute for medical advice. Specialist scheduling is assist/coordinate only—never guarantee or guaranteed access. Personal information shared for coordination is used to deliver services on your confirmation form and to contact you as requested; we do not sell health data. Ask for a written scope, fee, or data-use note before travel if you need it on file.

More questions

Can you pick us up at the airport?

Yes. Pickup covering Haikou Meilan and Qionghai Boao airports can be included when listed on your confirmation form. Share flight number and party size at least one day ahead.

Do you provide Chinese–English escort?

Yes. Bilingual escort for registration, wayfinding, and family updates is available as a coordination service—not clinical nursing or interpretation of medical advice beyond conveying what clinicians state.

Is Leyimed a hospital? Can you diagnose or prescribe?

No. Leyimed is not a medical institution. Diagnosis, prescribing, and treatment plans are done by licensed doctors at Lecheng hospitals. We do not diagnose, prescribe, or promise individual clinical outcomes.

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